Refund policy

Returns & Refunds

We hope you love your Atlas Glow purchase. Due to the nature of our product, we have specific guidelines for returns.

We accept returns within 14 days of delivery for items that are:

For hygiene and safety reasons, we are unable to accept returns on products that have been opened or used.

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

To initiate a return, please contact us at: hello@atlasglow.co.uk