Shipping policy
Shipping
We aim to process and dispatch all orders as quickly as possible.
Processing Time
Orders are typically processed within 1–2 working days.
Orders placed on weekends or bank holidays will be processed the next working day.
UK Delivery
- Standard Delivery: 2–4 working days — £3.99
Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).
Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to courier issues or high demand. We appreciate your patience in these situations.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
We cannot be held responsible for orders delivered to incorrectly provided addresses.
Lost or Missing Orders
If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.
Contact
For any shipping-related queries, please contact: hello@atlasglow.co.uk